Shipping Policy
Shipping Policy
At Lúsha Lustré, we take pride in delivering your lingerie quickly, discreetly, and with the care your intimate pieces deserve. Below you’ll find everything you need to know about our U.S. shipping process.
Discreet Packaging
Your privacy matters. Every order ships in plain packaging with no mention of contents — just an elegant surprise waiting inside.
Processing Time
- Orders are typically processed within 1 business day.
- Most items ship within 2–3 business days after your order is placed.
- Special-order items may take 5–7 business days to ship.
- Processing time is in addition to delivery time.
Delivery Options
- Standard Free Shipping: 7–14 business days via USPS First Class/Ground.
- 2–3 Day Select: Arrives within 2–3 business days after leaving our warehouse.
- Express Delivery: Available to most locations in the contiguous U.S. for faster arrival.
⏱ Business days are Monday–Friday, excluding U.S. federal holidays.
Tracking & Notifications
Once your order ships, you’ll receive a tracking number by email. Delivery times may vary depending on your location and chosen shipping method.
Service Delays
Please note that guaranteed delivery dates do not apply in the event of delays caused by:
- Weather or natural disasters
- Incorrect shipping information
- Carrier or service disruptions beyond our control
Back Orders
We strive to keep inventory accurate. If an item becomes unavailable after purchase, we’ll notify you immediately so you can choose an alternative or receive a store credit.
Where We Ship
Currently, we ship only within the 48 contiguous United States. At this time, we do not offer international shipping.
Questions About Shipping?
We’re here to help! Contact us at
📧 info@lushalustre.com