Terms of Service

Welcome to Lúsha Lustré. By visiting our site or purchasing from us, you agree to the following Terms of Service (“Terms”). Please read them carefully — they’re here to protect both you and us, and to ensure a transparent, empowering shopping experience.

1. Online Store Terms

You confirm you are at least the age of majority in your jurisdiction. You agree not to use our products or services for unlawful purposes.

2. General Conditions

We reserve the right to refuse service to anyone at any time. Payment data is always encrypted, though other data may be transmitted unencrypted over networks.

3. Products & Services

• All products are subject to availability.
• Colors may vary slightly from images shown.
• Prices may change without notice.

4. Sizing, Fit & Descriptions

We provide detailed size charts to guide your selection. Fit may vary by brand and style, so please review sizing information before ordering.

5. Returns & Exchanges

Due to the intimate nature of lingerie:

• Final Sale: Panties, thongs, bodysuits, hosiery, and items covering intimate areas are not eligible for return.
• Eligible Items: Bras, robes, and select sets may be returned within 14 days for store credit or exchange only, provided they are unworn and in original condition with tags.
• Defective Items: Must be reported within 7 days with photo or video proof. Approved claims will be refunded or replaced.

6. Shipping & Delivery

We are not responsible for delays caused by carriers, customs, or weather. Lost/stolen packages marked “Delivered” must be resolved with the carrier.

7. Billing & Account Information

We may refuse or cancel any order. Please provide accurate, current details at checkout.

8. Intellectual Property

All content is property of Lúsha Lustré and may not be copied without written consent.

9. User Submissions

By submitting reviews or content, you grant Lúsha Lustré permission to use them in connection with our brand.

10. Disclaimer of Warranties

Our lingerie is designed for empowerment and intimacy. We make no guarantees that every product will meet all individual expectations. Liability is limited as permitted by law.

11. Governing Law

These Terms are governed by U.S. law.

12. Changes to Terms

We may update these Terms at any time. Continued use of our site constitutes acceptance of updates.